FAQs
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Frequently Asked Questions
Here you’ll find clear answers to common questions about our design, printing, and website services.
01: Creative & Design Services
We primarily create custom designs based on the client’s brand identity. If the client has a reference style, we design accordingly while following their color theme and fonts. We do not rely on ready-made templates. In very rare cases (less than 2%), templates may be used as a last option.
The number of revisions depends on what is clearly mentioned in the selected package or project scope.
Requirements depend on the type of design, but usually include the logo, brand colors, content, and any reference the client wants us to follow.
Yes, we provide branding, logo design, social media creatives, and UI design services.
Yes. We offer design-only services. We also handle print-only work if the client already has a design ready.
Final files depend on the project and client requirements. We work with CorelDRAW, Photoshop, Illustrator, and Figma, and deliver files accordingly.
02: Printing & Production
We offer a wide range of printing products. New products are added regularly to our shop, including unique items that are not commonly available. Product details are updated on the website.
Yes. We create the design, get client approval, and then proceed with printing.
MOQ depends on the product. We keep small businesses and startups in mind while setting MOQs, which are clearly mentioned in product listings.
Delivery time varies by product and is mentioned clearly on each product listing.
Design approval is always taken before printing. Physical samples are not always possible, but original product images are shown on listings for reference.
Printing is done in CMYK, while screens display colors in RGB. A color variation of around 15–20% is normal and industry-standard.
Yes, special pricing is available for bulk orders.
03: Website & Digital Solutions
Yes. We build complete websites on both WordPress and Shopify. WordPress is generally used for business and service-based websites, while Shopify is recommended for e-commerce projects. The platform is chosen based on the client’s needs.
This depends on the selected package and budget. In most cases, we use theme-based foundations and customize them properly to ensure faster delivery, better stability, and cost efficiency. We avoid unnecessary technical complexity for clients.
Static / business websites: 5–6 working days
E-commerce websites: 10–12 working days
Timelines start once all required content and details are finalized.
Yes. All websites are fully responsive and work smoothly across devices. Website speed mainly depends on hosting quality, which is why we usually recommend Premium hosting at the start.
Basic content upload is included. If the website requires large amounts of content or full content management by us, it is handled as an additional paid service.
Yes. Every package includes a minimum of 2 months of free support. After that, ongoing maintenance and support are available on a paid basis.
This depends on the package. Some packages include domain and hosting, while others require the client to arrange them separately. Everything is clarified before the project starts.
04: Process, Pricing & Support
We first understand the client’s requirements and challenges, then suggest the most suitable solution. Work begins only after approval and clarity on scope.
Yes. An advance payment is mandatory. It acts as a security amount to prevent misuse of designs and to ensure commitment from both sides.
Currently, GST invoices are not available. GST registration will be added in the future if required.
Yes. We support both online and offline clients, depending on convenience.
Communication is done via WhatsApp, phone calls, or email, based on the client’s preference.